Madison Square Garden, NYC: Tickets and Info

Tour hours for Madison Square Garden generally begin at 10 AM, and continue till evening.

The hours vary depending on the day and season (among other factors), but you can select the date and time slot that’s convenient to you when buying your ticket.

The tour typically lasts 60 minutes, and visitors are encouraged to arrive at the venue 15 minutes before their time slot.

Madison Square Garden is located in the heart of Midtown Manhattan, situated directly atop Pennsylvania Station.

Address: 4 Pennsylvania Plaza (7th Avenue between West 31st and West 33rd Streets) New York, NY 10001

Arrival by Subway: The arena is served by several major subway lines, providing direct access from across the five boroughs.

Seventh Avenue Lines: Take the 1, 2, or 3 trains to 34th Street–Penn Station.

Eighth Avenue Lines: Take the A, C, or E trains to 34th Street–Penn Station.

Sixth Avenue / Broadway Lines: Take the B, D, F, M, N, Q, or R trains to 34th Street–Herald Square. Upon exiting, walk one block west to 7th Avenue.

Arrival by Rail: Madison Square Garden’s location above Penn Station makes it the most accessible venue for commuters from Long Island, New Jersey, and the broader Northeast.

LIRR and NJ Transit: All lines terminate at or pass through Penn Station directly beneath the arena. Follow interior signage to the MSG concourse and street-level exits.

Amtrak: Amtrak riders arriving at the Moynihan Train Hall can exit onto 8th Avenue and cross the street to reach the arena’s western entrances.

PATH: From New Jersey, take the PATH to the 33rd Street station (6th Avenue). The arena is a short walk two blocks west.

Metro-North: From Grand Central Terminal, take the S (Shuttle) or the 7 train to Times Square–42nd Street, then transfer to a downtown 1, 2, or 3 train to 34th Street–Penn Station.

Arrival by Bus: Multiple MTA bus routes stop within one block of the venue:

North/South Routes: M7, M10, M11, and M20.

East/West Routes: M34 and M34A Select Bus Service (SBS).

Queens Routes: The Q32 provides service to 7th Avenue and 34th Street.

Arrival by Car and Rideshare: Driving to Midtown Manhattan is often subject to heavy traffic, and Madison Square Garden does not own or operate any on-site parking facilities.

Parking: Numerous third-party garages are located on 30th, 31st, and 33rd Streets. It is highly recommended to reserve a parking spot in advance via digital parking platforms to ensure availability during event nights.

Rideshare: Preferred drop-off and pick-up locations are generally situated along 31st and 33rd Streets. Because 7th Avenue is a major thoroughfare, drivers may find it easier to pull over on the side streets rather than the main avenue.

Arrival by Ferry: Visitors traveling from New Jersey can take the NY Waterway ferry to the Midtown/West 39th Street terminal. From there, a complimentary shuttle bus service typically runs toward the Penn Station/MSG area.

Madison Square Garden features a variety of modern amenities designed to enhance the spectator experience.

The venue provides high-speed public Wi-Fi throughout the arena, allowing guests to stay connected during events.

For those requiring medical assistance, first aid stations are staffed by certified emergency medical technicians and are located on both the 100 and 200 levels.

Family restrooms and baby changing stations are also positioned throughout the concourses for the convenience of parents and caregivers.

The arena’s infrastructure includes a climate-control system tailored to the specific event, whether maintaining the ice for a Rangers game or a comfortable temperature for a concert.

Mobile charging stations are available in select concourse areas to help guests keep their devices powered.

Additionally, the Chase Square main entrance serves as a centralized hub for guest services, where staff can assist with seat locations, lost and found, or general venue inquiries.

Madison Square Garden is fully compliant with the Americans with Disabilities Act (ADA) and offers comprehensive services to ensure all guests can enjoy events.

Accessible seating is available on every level of the arena, providing a range of sightlines and price points. These designated areas offer space for wheelchairs as well as companion seating. To ensure availability, it is recommended that guests purchase ADA-compliant tickets in advance, though the Guest Relations office can assist with day-of-show relocations on a first-come, first-served basis if space permits.

The venue provides several specialized services for guests with sensory, visual, or hearing impairments. Assistive Listening Devices (ALD) are available at no cost at the Guest Services desks on the 100 and 200 levels. For guests with sensory sensitivities, sensory bags containing noise-canceling headphones and fidget tools can be checked out. The arena also offers closed captioning and sign language interpretation for most events; however, interpretation requests should be made at least two weeks in advance to ensure a provider is secured.

Physical navigation within the venue is supported by accessible elevators located at the 7th Avenue and 8th Avenue entrances, which service all seating tiers, including the Chase Bridge and the Lexus Level suites. All restrooms are wheelchair accessible, and several all-gender/family restrooms are available for those requiring extra space or privacy. Service animals are permitted in the arena, provided they remain on a leash or harness and do not block aisles or exits.

The dining options at Madison Square Garden reflect the diverse culinary landscape of New York City.

Through partnerships with renowned local chefs and restaurateurs, the arena offers more than standard stadium fare.

Guests can find signature items such as Mike’s Hot Honey fried chicken, Carnegie Deli sandwiches, and artisanal pizzas.

These premium food outposts are primarily located on the 100-level concourse, though core concessions serving hot dogs, pretzels, and popcorn are available on every floor.

Beverage service includes a wide selection of soft drinks, bottled water, and alcoholic options for guests 21 and over.

Dedicated craft beer stands feature local New York breweries, while several lounge areas provide a full bar service.

To reduce wait times, the venue utilizes mobile ordering through its official app for select sections, and all concession stands operate on a cashless basis for faster transactions.

The MSG Team Store is the primary destination for official merchandise, located within the Chase Square main entrance.

The store carries an extensive collection of apparel and memorabilia for the New York Knicks and New York Rangers, ranging from authentic jerseys to limited-edition collaborations. Because the store is located in the public lobby area, it is accessible to both ticket holders and the general public during standard operating hours.

On event nights, additional merchandise stands are positioned throughout the 100, 200, and 300-level concourses. These satellite locations typically focus on event-specific items, such as concert tour shirts, artist posters, and program books. All souvenir outlets within the Garden are cashless, so guests should be prepared to pay via credit card, debit card, or mobile payment systems.