National 9/11 Memorial & Museum: Tickets and Info

This website offers official tickets for this venue. Please note, however, that it is not the official website of the venue.

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9/11 Memorial & Museum: Entry Ticket

Highlights

Explore more than 10,000 Ground Zero artifacts.

Access exhibitions detailing before, during, and after 9/11.

Watch films and hear personal stories related to the events.

Visit the 9/11 Memorial at no additional cost.

Benefit from fast-track entry with your ticket.

Good to Know Before Purchasing Tickets to the 9/11 Memorial & Museum

The Memorial is open daily from 8 a.m. to 8 p.m., while the Museum operates from Wednesday to Monday, 9 a.m. to 7 p.m., with last entry at 5:30 p.m.

Pre-purchasing tickets is recommended to streamline the entry process and help regulate visitor numbers.

Be ready for a deeply moving experience as the Museum presents intense exhibits and personal stories from the events of September 11, 2001, which may be emotionally overwhelming.

There is no age restriction, but the content is not recommended for children under 10 due to its serious and somber nature.

The site is fully accessible with various tools available including audio guides, sighted guides, sign language tours, and more to accommodate guests with disabilities.

Service animals are welcome, but other pets are not permitted.

Given the reflective atmosphere, all guests are expected to maintain decorum and respect throughout their visit.

Guests with young children can bring strollers into the premises.

Before you go to the 9/11 Memorial & Museum

Timings
Directions
Onsite
Good to know

Opening times
Memorial Hours:
The 9/11 Memorial is accessible every day from 8:00 AM to 8:00 PM.

Museum Hours:
The 9/11 Museum is open to visitors from Wednesday through Monday, starting at 9:00 AM and closing at 7:00 PM, with the last entry allowed at 5:30 PM.

*Note that the Museum remains closed on Tuesdays except for specific dates mentioned.

Recommended Duration:
Between 2 and 3 hours

The 9/11 Memorial & Museum is located on 180 Greenwich St, New York, NY 10007, United States. Here is how you can get there:

Subway: Take the E to World Trade Center or the 1 to WTC/Cortlandt. Other lines (A, C, J, Z, 4, 5, 2, 3) stop at Fulton Street, a short walk away.

Bus: The M20 and M55 stop near Liberty Street.

PATH Train: Direct service from New Jersey to World Trade Center station.

Car: Park nearby, e.g., Battery Parking Garage, and walk.

On Foot: Easily accessible from Lower Manhattan landmarks like the Financial District and Battery Park.

Restrooms
There are accessible restrooms available to the public throughout the premises, ensuring convenience for all visitors.

Seating Areas
Multiple seating options are provided across the site, allowing for rest and reflection as visitors explore the museum and memorial.

Coat Check
A coat check service is available where visitors can store bags, coats, and other personal items securely during their visit.

Wi-Fi Access
Complimentary Wi-Fi is offered throughout the museum.

Café and Refreshments
The museum features a café where visitors can purchase food and beverages.

Museum Store
Visitors can purchase memorabilia, books, and apparel from the museum store.

Security Screening
Similar to airport security, be prepared for thorough checks of your belongings before entering the museum.

Emotionally Charged Exhibits
The museum contains deeply impactful and moving exhibits, so be emotionally prepared for the visit.

Audio Tours Available
Audio guides are there to enhance your visit, available for download to your personal device, providing detailed commentary and stories associated with the exhibits.

Guided Tours
For a more enriched experience, consider taking a guided tour to understand the detailed stories and architecture of the site.

Photography Etiquette
Photography is permitted on the grounds and inside the museum, but be respectful and avoid flash photography indoors.

Accessibility
The site is fully accessible, with wheelchairs available at no charge and numerous accessibility options like elevators and ramps throughout.

9/11 Memorial & Museum: Highlights in Pictures

Reflecting Absence PoolsTwo vast pools are set in the footprints of the Twin Towers, engraved with the names of those who lost their lives.

Memorial HallA quiet space in the Museum offers visitors a chance to pause and remember.

Survivor TreeThis resilient tree endured the attacks and now stands as a living symbol of hope and resilience.

Names of the VictimsBronze panels inscribed with nearly 3000 names allow visitors a tactile connection to those remembered.

Foundation Hall and Last ColumnAn awe-inspiring hall with the Last Column marked with tributes from recovery workers symbolizes strength and unity.

What to See at the 9/11 Memorial & Museum

9-11 Museum Artifacts Impact Steel — Artifacts

FAQs about 9/11 Memorial & Museum

What is the National September 11 Memorial & Museum, and what can I expect to see there?

The National September 11 Memorial & Museum in New York City honors the victims of the 2001 and 1993 terrorist attacks. Visitors can explore exhibits, artifacts, and memorials that commemorate the events and their aftermath.

Should I buy my 9/11 Memorial & Museum tickets in advance?

Yes, it’s highly recommended to purchase your tickets in advance. By booking ahead, you’ll secure your preferred date and time. This is especially important during peak hours and busy seasons, when tickets can sell out quickly. Buying your tickets online is the best way to guarantee your spot and avoid long queues on-site.

Are there any special discounts or promotions available for 9/11 Memorial Museum tickets?

The 9/11 Memorial Museum offers discounts for seniors, students, and veterans.

Can I book group tickets for the 9/11 Memorial & Museum?

Yes, group tickets for the 9/11 Memorial & Museum can be booked in advance. Group reservations typically offer discounted rates.

What are the hours of operation for the National September 11 Memorial & Museum?

The Memorial is open daily from 8 AM to 8 PM. The Museum operates Wednesday through Monday from 9 AM to 7 PM, with last entry at 5:30 PM.

Are there any guided tours available at the 9/11 Memorial & Museum?

The 9/11 Memorial & Museum offers guided tours led by knowledgeable guides. These tours provide deeper insight into the exhibits and stories associated with the site.

Is there parking available near the 9/11 Memorial & Museum?

Parking near the 9/11 Memorial & Museum is limited, but there are several nearby parking garages available. Public transportation or ride-sharing is recommended for easier access.

Are there any dining options or amenities within the museum?

The 9/11 Memorial Museum has a café where visitors can purchase food and beverages. The museum also offers amenities like restrooms, seating areas, and a gift shop.

Is this the venue's official website?

No. This website offers official tickets to the venue. It is not, however, the venue's official website.