Madison Square Garden - Plan Your Visit

Dirección: 4 Pennsylvania Plaza, on 7th Avenue between West 31st and West 33rd Streets.

The arena sits directly above Penn Station. The 1, 2, 3, A, C and E subway lines stop underneath, and LIRR, NJ Transit and Amtrak trains all arrive at the station. There is no on-site parking, so public transit is the easiest way in.

Most guest services are clustered around section 117 on the Kalshi Concourse (6th floor).

Guest Services and first aid: The Guest Services Office is outside section 117, and the first aid room is directly behind it. Defibrillators are installed around the building, and trained staff can use them.

Familias: Family and all-gender restrooms are spread around the arena. A nursing room sits beside the Guest Services Office, and breast pumps and breast milk are allowed in.

Phone charging: Rent a portable charger from one of nine chargeFUZE stations and return it to any of them.

Water: Free water fountains are on the 100 and 200 levels.

Entrances: Step-free entrances are at 8 Penn (33rd Street and 8th Avenue) and Chase Square (7th Avenue between 31st and 33rd Streets).

Getting around: Each of the four towers (A to D) has elevators to every public level. Escalators can be switched off at any time, so the elevators are the safer choice. Staff can take you to your seat in a wheelchair at no charge, and wheelchairs, walkers and canes can be stored during the event.

Audiencia: Assistive listening devices and neck loops are free to borrow (leave an ID or card as a deposit) at the Guest Services Office outside section 117 or the podium outside section 206. Knicks and Rangers commentary is captioned on the ribbon board above section 110. For other events, captioning or a sign language interpreter must be requested at least two weeks ahead.

Sensory needs: The arena is Sensory Inclusive certified by KultureCity. Sensory bags with noise-canceling headphones and fidget tools can be borrowed free from Guest Services.

On the tour: The route uses stairs, escalators and elevators. Tour guests can borrow a wheelchair free of charge; just tell the staff when you check in.

The MSG Team Store in Chase Square, reached through the 7th Avenue entrances, is the main shop for official Knicks and Rangers gear. You don't need an event or tour ticket to go in.

On event nights, extra stands around the concourses sell merchandise for that night's show or game.

Returns and exchanges: Bring items back to the store within 30 days, with the receipt and original tags.